Privacy Policy

– Zip line Neretva

Zip Line Neretva pays special attention to the protection of your personal data. Below you can find information about which data we collect, how we use it, and what rights you have as a user.

1. Who Collects the Data

Name: VIR OKO d.o.o. for entertainment and recreational activities
Address: 20350 Metković, Nikole Tesle 52
E-mail: virokodoo@gmail.com
Phone: +385(0)98243130
OIB: 42696295349

2. What Data We Collect

• Personal data you voluntarily provide via the contact form or reservation (name, email, phone, any notes)
• Our website is connected to Google Search Console to track technical search and visibility data. This data is used only in aggregated form and cannot be linked to individual visitors.

3. How We Use Your Data

• To respond to inquiries and reservations
• To send information or newsletters (if you have given consent)
• To analyze visits and improve our website
• For website security and to prevent misuse

4. Legal Basis for Processing

We process your data based on:

• Your consent (e.g., newsletter, contact form)
• Our legitimate interest (e.g., website security, visit analytics)

5. Your Rights

As a user, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete data (“right to be forgotten”)
• Restrict data processing
• Object to data processing
• Data portability

To exercise your rights, contact us at info@ziplineneretva.com.

6. Sharing Data with Third Parties

Your data may be shared with:

• Hosting provider (DataKnox)

7. Cookies

Our website uses cookies for:

• Website functionality
• Visit analysis

You can disable cookies in your browser settings, but this may affect website functionality.

8. Data Security

Your data is protected by technical and organizational measures:

• SSL certificate on the website
• Access to data only by authorized personnel
• Regular updates and protection against unauthorized access

9. Data Retention

We retain your personal data as long as necessary for the purpose of collection, or until you request deletion, or as required for contract fulfillment or legal obligations.

10. Changes to the Privacy Policy

We reserve the right to modify the privacy policy. Any changes will be published on this page with an updated date.

Last Updated: 06.02.2026